Help! (FAQs)
I lost my password!
If you cannot remember your password, please use the Lost Password Link on the Login Form:
Or go straight to the Lost Password page through this link:
You will get an email with a link to reset your password.
Why is shipping so high?
FOR SHIPPING WITHIN THE US: For many years we tried different ways of computing shipping costs. These almost always resulted in either our charging too much or in our losing money on shipping. After consultation with other businesses that sell books, we decided to simplify matters and go with a straight shipping charge for domestic orders of $8 per book. Please bear in mind that we have to pay for our supplies and postage with no discounts that companies like Amazon receive. And unlike Amazon, we carefully package our books in bubble wrap and sturdy boxes, which add to our costs. There is also labor involved in properly packing the books, entering the order into the system, determining postage and applying shipping labels. We have also learned that although we can save money on postage and supplies if we put several books in one box, we have found that doing so often leads to the books arriving damaged. Accordingly, we now limit the number of books and/or total weight we place in one box. While we understand that the total shipping cost may seem high for orders involving multiple books, please bear in mind that the shipping cost is based on a per book basis.
FOR SHIPPING OUTSIDE OF THE US: For many years, the United States Postal Service (USPS) had a special media mail rate for international shipping. Unfortunately, the USPS eliminated the media mail option for international shipping. Our only options though USPS are significantly higher than not only domestic shipping rates, but also previous international rates. These high USPS rates also now apply to Canada and Mexico. As the majority of the cost is for the international service itself, there are some savings in shipping multiple books in one box. Because our order system calculates shipping costs on a per book basis, the shipping for multiple book international orders can be very expensive. To the extent we can do so without making the box too heavy and risking damage in shipping, we will pack between two to four books in one box, demanding on the weight of the books ordered.
If you contact us we will provide you with a lower shipping price for orders of multiple books. In the meantime, we will contact the USPS to see if using its “flat rate” boxes will work for us. It is possible that we may be able to use “flat rate” boxes for the smaller books in the Beatles Album Series. We will also check to see if we can lower shipping costs by using private services such as FedEx, UPS and DHL. We are sorry that the shipping costs have become so high and hope that we can find ways to lower the costs.
I didn't get my download link.
Go to My Account. You will need to log in using the email address you used to place your order.
What payment methods can I use?
We offer safe payment methods through our shopping cart via PAYPAL. You may submit payment by using credit card without having a Paypal account.
Can I pay by check or money order?
Sure, just submit your order and we will make arrangements for you. We will not ship your order until we have received your check and it has cleared. If you require your order sooner, please send a money order or cashier's check. All checks and money orders must be in US $ Dollars. If a check is received in any other currency, you will be contacted to submit repayment or additional funds.
Can you ship my order COD?
No, sorry, we don't offer COD shipping.
Can I get my book personalized or signed?
Yes. Bruce Spizer will sign the book if requested. If you would like something special as part of the personalization, write it in the "order notes" section of thecheckout page
Can you give me a value of my Beatles record and my memorabilia?
No, sorry, this site only sells books written by Bruce Spizer. We do not sell Beatles records, memorabilia or merchandise. Nor do we give estimates on the value of such items.
How can I redownload my digital book?
Go to My Account.You will need to log in using the email address you used to place your order.
International orders
Customer will pay all brokerage charges, duties, and taxes.
Wrong Address
We charge an additional $10 service charge per package for address corrections. Please double check the address before submitting your order or call us if you think the address supplied is incorrect. If DHL makes the correction, the service charge will be billed to your account.
Shipping prices are subject to change. Please contact us if you have shipping questions.
Contacting Us
Click here to email us with questions about our books or Bruce Spizer, or to place an order
